 |

Please read this Service Agreement carefully. It governs your
use of the ListCaller voice portal, Web site and message
delivery service (collectively called the Service) provided to
you by E2phone Technologies Corporation ("E2phone”).
Service
1.1. By becoming a subscriber of the Service you agree to accept
the terms of the Agreement, whether or not you sign a copy of this
Agreement. The term of agreement shall be one (1) year from your
commencement of use of the Service.
2.1. You agree to provide E2phone with accurate, current and complete
information, to the extent required by E2phone for your registration
as a subscriber of the
Service or at any time thereafter, and to maintain and to update this information
as required to keep it accurate, current and complete.
2.2. Each user will be
assigned an account number and shall select a password. Access
to the account shall require use of your password. You are responsible
and liable for any activity by any person who uses your account or password.
Other users of your account will be bound by this Agreement as if they were you.
You are responsible for maintaining the confidentiality of your password and
for any liability resulting from your disclosure of your password. You agree
that, upon becoming aware that your password or account is (or possibly is) being
used without authorization, you will immediately change your password and notify
E2phone by sending e-mail to abuse@ListCaller.com.
2.3. You are responsible for
obtaining and maintaining the equipment and telephone services
necessary to access and use the Service and for any telephone charges
associated with connecting to and using the Service. Connecting to the Service
may cause you to incur long distance or additional charges on your telephone
bill.
2.4. You agree not to use the Service for the delivery of any
unsolicited promotions, including telemarketing or similar usage
or any illegal
or offensive messages.
E2phone may, in its sole discretion, terminate delivery of any such content without
notice. Messages in inactive or terminated accounts may be deleted in accordance
with E2phone's policies. E2phone uses a variety of techniques to eliminate messages
that E2phone believes are unsolicited, inappropriate or harmful. In doing so,
E2phone may block or delete messages sent by you, even though such messages may
not be unsolicited, inappropriate or harmful. You agree that E2phone is not responsible
for any messages that are blocked or deleted for any reason and that you have
no right, and E2phone has no obligation, to retrieve or access any such deleted
or blocked messages. You acknowledge that E2phone may implement prioritization
practices in connection with accessing the Service and that your ability to establish
and maintain a connection to the Service may be limited, in connection with such
practices or otherwise.
2.5. You agree that E2phone may establish general practices
and limits concerning use of the Service. These may include, among
others, the maximum number of days
that undelivered messages will be retained by the Service, the maximum number
of messages that may be sent from an account on the Service, the maximum length
of any message that may be sent from an account on the Service, the maximum disk
space that will be allocated on E2phone's servers on a subscriber's behalf, and
the maximum number of times (and the maximum duration for which) a subscriber
may access the Service in a given period of time.
2.6.You acknowledge that any
limits E2phone establishes may differ for different portions of
the Service, and in particular may be set at different levels for
subscribers based on factors determined in E2phone's sole discretion, which may
or may not include, among others, a subscriber's chosen service level, specific
usage patterns, geographic location, the particular telecommunications carrier
through which a connection to the Service is attempted or established, and/or
a subscriber's participation in certain programs designed to generate revenues
for E2phone. You also acknowledge that E2phone reserves the right to change these
general practices and limits at any time, in its sole discretion, with or without
notice.
3.1. You acknowledge that E2phone has the right (but not the obligation)
to remove from its computer servers materials (including, without
limitation, materials
created, posted, uploaded or transmitted by you) that E2phone, in its sole discretion,
determines to be in violation of the guidelines set forth in 2.4.
3.2 You further
agree to maintain the confidentiality of lists that may be made
available to you by other subscribers of the Service, treating them as if they
were lists that you had created yourself.
4.1. E2phone agrees to operate, maintain and enhance the Service
on a “best
efforts” basis. Our “best efforts” intention is to respond
to equipment and/or network failures within two (2) hour and having trained
technical staff available twenty-four (24) hour, seven (7) days a week basis
to correct
Service outages. Our tech support phone number will be hosted at the E2phone
system. It will communicate your message to E2phone engineering staff for problem
correction
and response.
4.2. While E2phone is unable to control all the services that
have a direct or indirect effect on the reliability of the Service
(e.g., electricity,
cooling,
phone lines, Internet) it agrees to closely monitor these variables and use
economically
and reasonably available backup services, contingency plans and alternative
suppliers.
4.3. E2phone agrees to protect the privacy of all information stored on its
servers, including messages, names, phone numbers, and affiliations and billing
data.
Except as may be required by law, E2phone shall not knowingly release any
such information to any third parties without your consent nor shall it use
any
such information for its own benefit.
4.4. E2phone acknowledges the trust
you place in our company and our Service when you provide personal information,
including your name, address, phone
number,
email address, credit card number and affiliation. E2phone agrees to use
this information only for the express purpose for which it is provided
and to
protect the security of all such information by restricting access to those
E2phone employees
with a need to know.
5.1. As a subscriber of the Service you are solely responsible
for any charges to your account and any activities conducted through
your account.
By using
a credit card or other payment method to pay for any billable portions
of the Service,
you expressly authorize E2phone or its agents to charge all fees and other
charges incurred in connection with your service to the credit card or
other payment
method you have designated, and such authorization will remain valid unless
revoked by you pursuant to Section 8.2. If you use a credit card and E2phone
does not
receive payment from the card issuer or its agents, you agree to pay all
amounts due upon demand by E2phone. Fees are non-refundable, except as
otherwise provided
in this Agreement.
5.2. You may change your designated payment method by
calling the E2phone customer service number (which is 612-904-6656
x111 as of the date of this Agreement).
E2phone reserves the right to accept other forms of payment or to modify
the forms of payment
it will accept. If E2phone elects to authorize alternative or additional
methods of payment, your designation of such a method of payment will be
deemed to
be an authorization to E2phone to bill you, in a manner appropriate to
your designated
payment method, for all fees and other charges incurred in connection with
your service.
5.3. If E2phone does not receive the amount of your account
balance within 30 days of the applicable invoice date, amounts
due shall bear interest
from the
due date of such balance at the lesser of one and one half percent per
month (1.5 %) or the highest amount permissible by law. You will be liable
for
all attorney and collection fees arising out of E2phone's efforts to collect
any
unpaid balance of your account. If you believe that a billing error or
discrepancy has occurred, you must notify E2phone within 90 days after
the date of the
relevant account statement from your credit card issuer or financial institution
or
such amounts will be deemed to have been accepted by you. Failure to report
an error
or discrepancy to E2phone within such time period shall be deemed to be
a waiver by you of any such claimed error or discrepancy.
5.4. Your subscription
to any billable portion of the Service will continue and renew
automatically, unless terminated by E2phone or until you notify
E2phone pursuant to Section 8.2 of your decision to terminate your subscription
to a portion
of
the Service. E2phone reserves the right at any time to change its fees
and charges for use of portions of the Service, to institute new
or additional
fees, and
to change its policies, methods, and procedures with respect to pricing,
billing, cancellations, and surcharges. E2phone will provide sixty (60)
days notice prior
to increasing the price you pay for the Service, You may obtain current
pricing information for different service levels, as well as information
about policies,
methods and procedures with respect to pricing, billing, cancellation and
surcharges (i) by calling the E2phone customer service number (which is
612-904-6656 x111 as of the date of this Agreement), (ii) through E2phone's
Web site (www.listcaller.com),
or (iii) by sending e-mail to billing@listcaller.com.
5.5. In addition to
fees for your subscription to any billable portion of the Service,
you agree to pay all sales, use, value-added, personal
property
or
other governmental taxes or levies imposed on fees for the Service.
6.1. You agree that use of the Service is at your sole risk. You
acknowledge that the Service is provided through the public switched
telephone network,
but that the PSTN is not owned, operated or managed by E2phone and E2phone
is not responsible
for the operation or maintenance of the PSTN.
6.2. With respect to messages
delivered through the Service, E2phone(i) has no responsibility
or obligation with respect to such deliveries, (ii)
makes
no warranties
whatsoever (express or implied) with regard to any service (including,
without limitation, warranties of accuracy, completeness, usefulness, merchantability,
safety or fitness for a particular purpose), (iii) will not be a party
to
a transaction between you and any other user of the Service and (iv) will
not
be liable, under
any circumstance, for any loss, cost or damage arising directly or indirectly
from any act or omission of any person; except to the extent the foregoing
may not be disclaimed under law. E2phone does not assume liability to subscribers
or others for any failure to enforce this Agreement.
6.3. E2phone AND ITS
PARTNERS DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED
OR ERROR FREE NOR MAKE ANY WARRANTY AS TO THE RESULTS OBTAINED
FROM THE
USE OF THE SERVICE. E2phone DOES NOT GUARANTEE CONNECTIVITY AT ANY TIME,
FOR ANY
LENGTH
OF TIME. THE SERVICE IS PROVIDED ON AN "AS AVAILABLE" BASIS WITHOUT
ANY WARRANTIES WHATSOEVER (EITHER EXPRESS OR IMPLIED), INCLUDING, WITHOUT
LIMITATION, WARRANTIES OR CONDITIONS OF TITLE OR IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. E2phone DOES NOT WARRANT THAT E2phone
SERVICES ARE COMPATIBLE WITH ANY THIRD PARTY SERVICE OR SOFTWARE, EVEN
IF SUCH THIRD
PARTY CLAIMS, REPRESENTS OR WARRANTS THAT SUCH SERVICE OR SOFTWARE IS COMPATIBLE
WITH
ANY E2phone SERVICES IN PARTICULAR. NO ORAL ADVICE OR WRITTEN (INCLUDING
ELECTRONIC) INFORMATION PROVIDED BY E2phone, ITS EMPLOYEES, AFFILIATES,
AGENTS, REPRESENTATIVES,
LICENSORS OR AUTHORIZED USERS WILL CREATE A WARRANTY, NOR SHOULD YOU RELY
ON ANY SUCH ADVICE OR INFORMATION.
6.4. UNDER NO CIRCUMSTANCES (INCLUDING
NEGLIGENCE AND FUNDAMENTAL BREACH) WILL E2phone OR ANYONE ELSE INVOLVED
IN PROVIDING THE SERVICE BE LIABLE
FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR LOSSES FROM
OR THROUGH THE USE OF OR INABILITY TO USE THE SERVICE OR THAT RESULT
FROM
MISTAKES, OMISSIONS,
INTERRUPTIONS, DELETION OF FILES OR MESSAGES, DEFECTS, VIRUSES, DELAYS
IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, EVEN IF ADVISED
OF THE POSSIBILITY
THEREOF. E2phone's MAXIMIUM LIABILITY AND YOUR EXCLUSIVE REMEDY WITH
RESPECT TO THE SERVICE WILL BE THE TOTAL AMOUNT OF SERVICE FEES
PAID BY YOU DURING
THE PRIOR YEAR, IF ANY. THE TERMS OF THIS SECTION WILL SURVIVE ANY TERMINATION
OF
THIS AGREEMENT. IN JURISDICTIONS WHICH RESTRICT LIMITATION OF LIABILITY
PROVISIONS,
E2phone's LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED
BY LAW. THIS LIMITATION WILL APPLY REGARDLESS OF THE FAILURE OF
THE ESSENTIAL
PURPOSE
OF ANY LIMITED REMEDY.
You agree to indemnify and hold harmless E2phone and its affiliates
and their respective officers, directors, employees and agents
against any
liability,
damages or other expenses (including attorneys' fees and costs) arising
from your use
of the Service (including, without limitation, your creation of messages
for delivery to other parties).
8.1. Either party may terminate this agreement with sixty (60)
days written notice. Upon termination, you will have no right
to continue to use the
Service or access
any stored content on the Service. You acknowledge that if an account
on the Service is terminated, any messages created prior to or after
termination
of
your account may be deleted from the Service.
8.2. Upon termination, you
will remain liable for any fees, including customization and
set up charges incurred prior to termination or to
which you committed
at the time of registration. If you are dissatisfied with this Agreement
or any
terms, policies, or practices of E2phone in operating the Service, any
features available through the E2phone Service, or any change to any
of the foregoing,
your sole recourse is to cancel your service.
9.1. The failure of either you or E2phone to insist upon or enforce
strict performance by the other of any provision of the Agreement
will not be
construed as a waiver
of any provision or right. Neither the course of conduct between you
and E2phone nor trade practice will act to modify any provision of the
Agreement.
9.2. If any provision of this Agreement is held to be unenforceable
for any reason, that provision will be reformed only to the extent
necessary
to effect
the original
intentions of the parties, and the remainder of this Agreement will remain
in full force and effect.
9.3. This Agreement and its enforcement will
be governed by, and construed in accordance with, the laws of the
State of Minnesota, without regard
to conflicts-of-law principles. You consent to the exclusive jurisdiction
of
the state and federal
courts situated in the State of Minnesota in connection with any action
arising under this Agreement or relating to the Service, and to having
any judgment
or
order from such jurisdiction recognized in any other court, tribunal
or other governmental body in order to have the same enforced against
you.
Any cause
of action brought by or on behalf of you with respect to this Agreement
or the Service
must be commenced within one year after the claim or cause of action
arose.
9.4. Information for California Residents. Under California Civil
Code
Section 1789.3,
users that are residents of California are entitled to the following
consumer rights information: the Complaint Assistance Unit of the Division
of Consumer
Services may be contacted in writing at 400 R Street, Suite 1080, Sacramento,
CA 95814 or by telephone at (916) 445-1254.
9.5. For the purposes of
this Agreement, references to including shall mean "including,
without limitation."
9.6. Notices, demands and other communications
provided for hereunder shall be in writing and shall be given by
personal delivery, via facsimile
transmission
(receipt telephonically confirmed), by nationally recognized overnight
courier (prepaid), by certified or registered first class mail, postage
prepaid,
return receipt requested, sent to each party, at such address as
each party may designate
by written notice to the other. In addition, notice of change in
pricing for the Services or adoption, changes or modification of
use limitations
or other
regulations of the Services, may be made by E2phone by posting and
maintaining notice of such change, adoption or modification, including
the date of
posting and the effective date of the change on E2phone’s website
in a reasonably prominent manner. |
|